Should you are not happy
with your purchase for what ever reason, we
are more then happy to provide you with an exchange, as long as the
product is unused and in its original condition.
To process your
exchange, just email us that you are sending the items
back to us via email (info@muslimahswimwear.com) prior sending it,
please indicate the reason you are sending it over and the size and
design that you would like us to exchange. Please note that
Shipping and Handling charges are not refundable and
all cost pertaining to sending over the products shall be paid by
purchaser.
Privacy
Muslimah Swimwear does
not share with others any personal information
that You provide to us through this Site, except with your consent or
as described in this Privacy Policy. We may, in some circumstances,
share non-personal information with our marketing partners, advertisers
and others from time to time in order to assist Muslimah Swimwear with
both improving the Site and ensuring that it remains free from error.
This information is generally shared in an aggregated form.
If you have any queries
regarding this Privacy Policy, please contact
Muslimah Swimwear by email at the following address:
info@muslimahswimwear.com
Term of Use
You must not use the
Website in any way that causes, or is likely to
cause, the Website or access to it to be interrupted, damaged or
impaired in any way.
You must not use the
Website:
• for
fraudulent purposes, or in connection with a criminal offence or other
unlawful activity;
•
to send, use or reuse any material that is illegal, offensive, abusive,
indecent, defamatory, obscene or menacing; or in breach of copyright,
trade mark, confidence, privacy or any other right; or is otherwise
injurious to third parties; or objectionable; or which consists of, or
contains, software viruses, political campaigning, commercial
solicitation, chain letters, mass mailings or any
‘spam’;or
• to cause
annoyance, inconvenience or needless anxiety
Deliveries
We will endeavour to
deliver all products you have ordered within the time period specified
on your Shipping Confirmation Email.
All
products purchased from the Website are made pursuant to a shipment
contract. This means that the risk of loss for such products pass to
you upon our delivery to the carrier. If you have received confirmation
of shipping but your products have not arrived, please ensure that you
have allowed sufficient time according to the estimated delivery times
provided to you on your Shipping Confirmation Email.
Please
refer to our Delivery Information section for details on our delivery
times. If your order has not been received within our specified
timescales, in the first instance please check with your local mail
delivery office to see that they are not holding your parcel. If they
confirm that they do not have your products, please contact us and we
will do our best to assist.
Feedback and Complaints Policy
We welcome any comments
about our service, so that we can improve what we are doing. Our aim is
to deal with any problems quickly and fairly. If you have reason to
complain about our service, please e-mail our Customer Services Team
stating clearly that you are making a complaint. Alternatively, call us
on the number stated on the Website and say that you wish to make a
complaint. Our aim is to respond to your complaint within seven (7)
working days, either resolving the complaint, or with a timescale for
resolution.
Pricing and availability
All prices are quoted
in US Dollar and are exclusive of taxes and duties imposed by purchaser
custom.
All item prices are exclusive of delivery charges. We list availability
information for products sold by us on the Website, including on each
product information page. Beyond what we say on that page or otherwise
on the Website, we cannot be more specific about availability. Please
note that shipping dates are estimates only. Unless otherwise stated,
despatch dates are not guaranteed and should not be relied upon. As we
process your order, we will inform you by email if any products you
order are subsequently found to be unavailable.
Despite our best
efforts, a small number of the products in our catalogue may be
mis-priced. If a product's correct price is lower than our stated
price, we will charge the lower amount and send you the product. If a
product's correct price is higher than our stated price, we will, at
our discretion, either contact you for instructions before shipping the
products or cancel your order and notify you of such cancellation.
